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REDMOND, Wash. — March 24, 2011 — Microsoft Corp. today appear its all-around “SMB Billow Acceptance Abstraction 2011,” which investigates how billow accretion will appulse baby and midsize businesses (SMBs) in the aing three years. The analysis finds that 39 percent of SMBs apprehend to be advantageous for one or added billow casework aural three years, an access of 34 percent from the accepted 29 percent. It additionally finds that the cardinal of billow casework SMBs pay for will about bifold in best countries over the aing three years.

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The allegation appearance an accretion befalling for hosting account providers to accumulation in the billow from alms casework such as collaboration, abstracts accumulator and backup, or business-class email. Some key allegation accommodate the following:

Those SMBs advantageous for billow casework will be application 3.3 services, up from beneath than two casework today.

Past acquaintance with abutment from a account provider is a key disciplinarian of account provider alternative amid SMBs. Eighty-two percent of SMBs say affairs billow casework from a provider with bounded attendance is analytical or important.

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The beyond the business, the added acceptable it is to pay for billow services. For example, 56 percent of companies with 51–250 advisers will pay for an boilerplate of 3.7 casework aural three years.

Within three years, 43 percent of workloads will become paid billow services, but 28 percent will abide on-premises, and 29 percent will be chargeless or arranged with added services.

“Cloud acceptance will be gradual, and SMBs will abide to accomplish in a amalgam archetypal with an accretion alloy amid off-premises and acceptable on-premises infrastructure, for the accountable future,” said Marco Limena, carnality president, Business Channels, Common Communications Sector at Microsoft. “As billow accretion becomes added all-over and SMBs’ absolute IT becomes outdated, acceptance will abound rapidly. Hosting account providers should accede the adapted sales, commitment and abutment models to ambition beyond SMB barter that are added acceptable to pay for billow services.”

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Recognizing that SMBs absorb software in a array of ways, Microsoft offers a ambit of options for hosting providers to go to bazaar with new casework targeting the SMB market.

“As SMBs abide to alteration to billow services, hosting account providers, VARs1 and SIs2 will accept a above role to comedy as admiral and providers of IT casework in amalgam environments,” said Andy Burton, CEO, Fasthosts Internet Ltd. “Hosting providers accept ability in affairs billow casework while VARs and SIs accept acquaintance affairs to SMBs. Fasthosts is allowance to arch this gap by allowance VARs and SIs white-label billow casework and bear them as if they were their own.”

Acceptance of Paid Casework Fueled by Advantage and Growth

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The 2011 abstraction indicates that in best countries, billow account acceptance is not bound to SMBs that see themselves as fast growers. The abstraction showed little aberration in acceptance ante amid SMBs that apprehend to abound in the aing three years (42 percent) and those alone focused on advantage (40 percent).

Growth companies appetite a scalable ambiance that can accommodated their accretion needs, with an affordable, pay-as-you-go appraisement archetypal that eliminates the charge for over-investment in IT. SMBs that appetite to advance their size, but appetite to become added profitable, seek cost-effective, able solutions that bout their needs for adequation and low aerial cost. Billow casework can serve both sets of criteria.

The Befalling SaaS and IaaS Represent

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The abstraction additionally looked at acceptance of software as a account (SaaS) and basement as a account (IaaS) and begin that SMBs that are adopting both SaaS and IaaS casework are larger, added growth-oriented and added absorbed in added services, such as unified communications and alien desktop support. This provides an befalling for hosting account providers to action both SaaS and IaaS in adjustment to access and absorb high-value barter and aerate acquirement per customer.3

For Added Advice

In the advancing weeks Microsoft will broadcast added allegation of its “SMB Billow Acceptance Abstraction 2011” on the Microsoft Communications Sector Newsroom.

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About the Analysis

The “Microsoft SMB Billow Acceptance Abstraction 2011” analysis address was advised and conducted in affiliation with Edge Strategies Inc. (http://www.edgestrategies.com) in December 2010. The analysis questioned 3,258 SMBs that apply up to 250 advisers beyond 16 countries worldwide: Australia, Canada, China, France, Germany, India, Japan, the Netherlands, Norway, Russia, Singapore, South Africa, South Korea, Spain, the U.K. and the U.S. A archetype of the abounding analysis address is accessible through [email protected]

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the common baton in software, casework and solutions that advice bodies and businesses apprehend their abounding potential.

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1 VARs refers to Value Added Resellers.

2 SIs refers to Systems Integrators.

3 SaaS casework were authentic as business-class email, accounting services, chump accord management, book sharing, Web conferencing, activity administration and specialized business applications. IaaS casework accommodate book and abstracts accumulator and backup, and abstracts archiving and recovery.

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Note to editors: For added information, account and perspectives from Microsoft, amuse appointment the Microsoft Account Center at http://www.microsoft.com/news. Web links, blast numbers and titles were actual at time of publication, but may accept changed. For added assistance, journalists and analysts may acquaintance Microsoft’s Rapid Response Team or added adapted contacts listed at http://www.microsoft.com/news/contactpr.mspx.

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